State Farm® Insurance Agent Baille Barbour

"Gave us the wrong coverage which ended up costing a lot of money. I would look elseware"

"I have been a State Farm policyholder for years. I am relocating so I reached out to Ms. Barbour’s office regarding property and auto insurance. I had the good fortune to be connected with Kristina. From our initial contact through my purchase, Kristina provided service that was second to none. Informative, thorough and prompt are just a few of the adjectives that describe Kristina’s work and professionalism. These days, it is rare when you are afforded exemplary service. I have not received this kind of service from the agents I have dealt with in the past. I strongly recommend that you consider this office for your insurance needs."

"I am so grateful to have worked with Lacie at State Farm in Erie. She helped me find the perfect life insurance policy that fits my needs and budget. The team is knowledgeable, friendly, and super responsive. They took the time to explain everything in detail and made the whole process smooth and stress-free. Highly recommend State Farm to anyone looking for life insurance!"

"I changed statefarm insurance agents and it has been a great decision. A breeze to work with and willing to answer questions and help make the process easy to change and update all my insurance needs. Thank you!"

"I had a good experience with this agent, Kayla helped me to find the insurance that I needed."

"Working with Baille has been nothing short of exceptional! From the very first conversation, she impressed me with her professionalism, knowledge, and genuine care for my needs. Insurance can often feel overwhelming, but Baille made everything incredibly easy to understand and completely stress-free. She took the time to walk me through all my options, patiently answered every question (no matter how small), and tailored policies that fit both my lifestyle and my budget. It’s clear she truly cares about her clients and goes above and beyond to ensure they feel supported and informed. What really sets Baille apart is her responsiveness and dedication. Whether it’s a quick question or a more complex issue, she’s always just a phone call or email away—and always friendly, helpful, and professional. I feel so confident knowing that I’m in good hands with Baille and her entire State Farm team. If you’re looking for an insurance agent who combines expertise with a personal touch, look no further. Baille is the best of the best!"

"We have been working with this team for over ten years. In that time, we have bought and sold multiple homes, sold and leased multiple vehicles, dealt with home and auto accidents which required going through claims processes, and throughout every step, Baille and her team have always been responsive, accurate, friendly, and prompt. They are so easy to work with and make life a little easier."

"A big thank you to Kristina for her attention to detail, explaining the options that fit my case. I did our diligence in searching for another insurance company due to potential rate hikes, in addition to the high premiums already. Kristina found me greater savings. On the day when I signed the agreement, she was still willing to spend 2 hours on the phone call to make sure we agreed to what was discussed and she delivered."

"A big thank you to Kayla for her attention to detail, listening to our needs and follow-up. We did our diligence in searching for another insurance company due to rate hikes. Kayla worked on our needs and found us greater savings. She kept us in the loop from beginning to the end. Made sure we agreed to what was discussed and she delivered. Will update this message as soon as we have a claim and what we experienced."

"Kayla is great—it's been a pleasure working with her. She was able to adjust the quote to match my current insurance, which I really appreciate. Highly recommended!"

"This agency has been so helpful in updating my policy and aiding me through some changes! Amelia especially was amazing! Quick communicator, kind, and so helpful!"

"We've been with State Farm for 25 years. Baille Barbour and Jeff Barbour continue to take care of us by making sure we are up to date on all of our auto, home, and umbrella polices. Patient and understanding always as we've sold and bought homes and cars over the years; they've taken care of us!"

"When I signed up I told Baille and her team that it’s important to me that I don’t have any large surprise bills even if it cost me more monthly. After the hail last year, my hoa charged everyone $8k to replace our roofs and many had to pay that out of pocket, but because I have fantastic coverage, it just cost me my $500 deductible. Exactly what I wanted. And my monthly bill is very affordable. They are so friendly, and service is always fast. I’m very happy and highly recommend Baille, Kim, Dale and team."

"I had the pleasure of working with Kristina, and I can't speak highly enough of her! She was incredibly kind, patient, and helpful throughout our interaction. While I ultimately chose another provider for my homeowner's insurance, Kristina's honesty and understanding made the process so much easier. She genuinely cared about finding the best solution for me, and I would absolutely recommend her to anyone looking for assistance. A wonderful experience overall!"

"Very helpful and friendly, had a couple of billing questions and also needed to file a claim for windshield replacement. They were available and attentive toward my issues/concerns. Not only my agent, but the entire office helped me out with these issues. Clean office and safe place to be insured."

"Just had the best experience with State Farm and the great customer service I received while choosing a payment plan that worked best for me. She was helpful and offered a wealth of information. Great job! Happy this is my State Farm office!"

"Switched to State Farm recently. Great service at better prices. Recommend checking them out."

"UPDATE (8 years from my first review): Still the best insurance agency in the area. When I was dealing with insurance claims from the hail storm Baille’s staff were amazing helping me get the checks reissued as I misplaced them. Nobody likes dealing with insurance, Baille and her team aren’t in it to make a buck, they truly want to help you and it shows. No need to look further, these are the best people in the industry. with. FIRST REVIEW: After meeting with Baille my view on the insurance world has changed. I never understood insurance and just did whatever the agent on the phone said to do which wasn't the best idea. After meeting with Baille she was able to give me WAY better coverage on my wife's vehicle as well as mine and for a great price. We ended up moving our home owners insurance to State Farm simply because Baille and her team was so helpful. This is why you need a personal agent, makes it a seamless experience."

"Super impressed with how quickly they respond. I send an email with a question and I get a response within the hour (by email even, they know if I sent them an email I expect an email back, not a phone call!)."

"Baille was amazing. Very friendly and professional. I had an urgent situation, and she assured me she could get it done, and she accomplished it in record time. Been with State Farm for nearly 3 decades and Baille exemplifies what excellent customer service is all about."

"I've been working with Baille's team for several years and have referred many people to them. They are a wonderful group of people that take care of their clients so well. Shout out to Kristina for always being so helpful with my complex insurance needs!"

"Great SF agent with really helpful staff."

"They set up our home/auto policies on short notice with good rates. Everything was done correctly, efficiently, and professionally."

"Baille and her team are amazing! They are knowledgeable and great advocates for their policyholders. Thank You Team Barbour!"

"Quick and easy responses for additions to our policy."